创新背景

供应链管理是最优化运作供应链，以最少的成本，令供应链从采购到满足最终客户的所有过程，协调企业内外资源来共同满足消费者需求，是由供应商、制造商、仓库、配送中心和渠道商等构成的物流网络。信息管理是以现代信息技术为手段，对信息资源进行计划、组织、领导和控制的社会活动，在整个管理过程中，人们通过收集、加工和输入、输出完成对信息资源的有效利用。
供应链管理通过将分散的部门活动经过信息共享联接纳入一条统一的供应链中，整个供应链的协调运行建立在企业工作各个环节上信息准确快速传递与共享的基础上。高效全面地运行供应链管理和信息管理流程，将为供应链主体带来高效丰厚的回报。

创新过程

供应链管理和信息管理之间的交叉胡同提高企业工作流程的效率。有效的供应链管理以七项原则为标准，整合客户需求、后勤网络、市场产品、时效问题、货源采购、信息系统、绩效考核等各方面信息，以缩短现金周转时间、降低企业面临的风险、实现盈利增长和提供可预测收入为目标，让企业的各个环节完整地在链条上运行，上下游之间无缝契合。

任何企业内部的一个节点，从接单到计划、采购、生产及物流、配送构成一个内部供应链；企业、客户，客户的客户、供应商，供应商的供应商构成外部供应链。供应链本质是不同的节点集合到一起构成一种利益共同体，通过供应链管理维护共同体的利益，降低风险，保证每个节点平稳运行。
信息系统的建立在供应链环节中至关重要。无论是外部供应链还是内部供应链，每个节点都有属于自己的大量信息，把这些信息收集整合之后分门别类地输入到逻辑缜密的系统之中，才能在供应链中正确高效地进行信息共享。信息管理让每个节点的工作者在明晰自己工作内容的同时也了解其他节点的状况，能够以全局眼光看待整个供应链。

信息管理为供应链中所有节点提供了整条链上的完整信息，工作者应该在深度把握自己工作信息的同时了解其他节点的实际情况。比如计划部门的人员需要稍微了解采购市场状况和资金情况，在做出合理有效计划的同时最大限度地保证计划能够落实，而不是因为一些问题导致连锁反应令计划失败。
供应链本身是流动的，每个节点的管理分配是将整个链条分割以后形成的，好的供应链管理需要从全局看问题。GroheAG是全球领先的卫生设备配件制造商和供应商。2005年因为供应链未能良好整合、市场竞争激烈和产品多样性加强遭遇发展困境，不得不从公司内部进行改革，整合协调供应链、结合供应链和业务、控制零部件的快速增加、优化物流网络、全球化扩大采购市场和制造基地。通过全面改进供应链管理和扩大信息管理范围，GroheAG改善了自身的现金、效率、速度，并优化了供应过程以及保障品质。

全局掌握供应链管理和信息管理，可以让供应链变得灵活、智慧并具有高度抗风险能力和分析能力，根据各环节的实际情况不断更新迭代供应链方案，灵活配置资源。

创新关键点

结合供应链管理和信息管理，从全局角度整合各节点，让供应链灵活运行。

Comprehensively grasp the supply chain and information from the overall situation

The intersection between supply chain management and information management improves the efficiency of enterprise workflows. Effective supply chain management takes the seven principles as the standard, integrates customer needs, logistics networks, market products, timeliness issues, procurement, information systems, performance appraisal and other aspects of information, in order to shorten cash turnover time, reduce the risks faced by enterprises, achieve profitable growth and provide predictable income as the goal, so that all aspects of the enterprise run intact on the chain, seamless fit between upstream and downstream.

Any internal node of the enterprise, from receiving orders to planning, procurement, production and logistics, distribution constitutes an internal supply chain; Businesses, customers, customers, suppliers, suppliers of suppliers constitute the external supply chain. The essence of the supply chain is that different nodes gather together to form a community of interests, through supply chain management to maintain the interests of the community, reduce risks, and ensure the smooth operation of each node.

The establishment of information systems in the supply chain is crucial. Whether it is an external supply chain or an internal supply chain, each node has its own large amount of information, which is collected and integrated and then entered into a logical and meticulous system in order to share information correctly and efficiently in the supply chain. Information management allows workers at each node to understand the status of other nodes while clarifying their own work content, and can look at the entire supply chain with a global perspective.

Information management provides complete information on the entire chain for all nodes in the supply chain, and workers should understand the actual situation of other nodes while deeply grasping their own work information. For example, the personnel of the planning department need to have a little understanding of the procurement market situation and the capital situation, and make a reasonable and effective plan while maximizing the implementation of the plan, rather than failing the plan because of some problems caused by a chain reaction.

The supply chain itself is fluid, and the management distribution of each node is formed after the entire chain is divided, and good supply chain management needs to look at the problem from the overall situation. GroheAG is a leading global manufacturer and supplier of accessories for sanitary equipment. In 2005, due to the failure to integrate the supply chain well, the fierce market competition and the strengthening of product diversity, it was necessary to carry out reforms from within the company, integrate and coordinate the supply chain, combine the supply chain and business, control the rapid increase of parts and components, optimize the logistics network, and expand the procurement market and manufacturing base globally. By comprehensively improving supply chain management and expanding the scope of information management, GroheAG has improved its cash, efficiency, speed, and optimization of supply processes and quality assurance.

Mastering the supply chain management and information management can make the supply chain flexible, intelligent and have a high degree of risk resistance and analysis ability, and constantly update the iterative supply chain solution according to the actual situation of each link and flexibly allocate resources.